Privacy Policy

Oramae Studios Ltd ("Oramae," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our mobile app and services. It is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant EU data protection laws.

1. Information We Collect

When you use Oramae, we collect the following types of information:

Account Information

Name, email address, password, creative role, location preferences.

Profile & Portfolio Data

Education, work experience, skills, CV, images, videos, showreels, Uprising Star badge, Spotlighted profiles.

User Content & Interactions

Posts on the Creative Stream, casting opportunities via Creative Connect, messages sent through Backstage and CoMuse, and connections you make.

Payment Information

Subscription payments processed securely by third-party providers (we never store card details).

Technical Data

Device type, operating system, IP address, cookies, app usage statistics, and crash logs.

2. Legal Bases for Processing (UK GDPR, Art. 6)

We process your personal data on the following lawful bases:

• Contract: To deliver the Oramae app, maintain your account, and provide subscription services.
• Consent: For optional features such as marketing communications and cookie-based analytics.
• Legitimate Interests: To improve our app, ensure platform security, and build a safe creative community.
• Legal Obligation: To comply with applicable financial, tax, and regulatory requirements.

3. How We Use Your Information

We use your information to:

• Provide and manage your account and profile.
• Enable communication and collaboration through Creative Stream, Creative Connect, Backstage, and CoMuse.
• Support immersive portfolio features including Spotlight and Uprising Star.
• Manage subscription payments and the Community Fund.
• Ensure platform security, prevent fraud, and enforce our Terms & Conditions.
• Improve app performance, develop new features, and monitor usage trends.
• Comply with legal and regulatory requirements.

4. Sharing of Information

We may share your information with:

• Service Providers: Hosting, analytics, and payment providers who process data on our behalf.
• Community Fund Transparency: Information about project submissions and voting may be published within the app to ensure fairness.
• Authorities: Where required by law, regulation, or legal process.
• Other Users: Information you include in your profile, posts, or casting calls is visible to other Oramae users according to your privacy settings.

We never sell your personal data to third parties.

5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law. If you delete your account, we will erase your personal data except where retention is legally necessary (e.g., for tax records).

6. Your Rights (UK GDPR, Chapter III)

As a data subject, you have the right to:

• Access your personal data (Art. 15).
• Rectify inaccurate or incomplete data (Art. 16).
• Request deletion of your data ("right to be forgotten," Art. 17).
• Restrict or object to processing (Arts. 18 & 21).
• Request portability of your data (Art. 20).
• Withdraw consent at any time.

You can exercise these rights by contacting support@oramaestudios.com.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to maintain your login session, enhance app functionality, analyze usage patterns, and improve your experience. You may disable cookies in your device or browser settings, but some features may not work properly. Marketing communications comply with the Privacy and Electronic Communications Regulations 2003 (PECR).

8. Children's Privacy

Oramae is intended for users aged 16 and older. Users under 16 are not permitted to create accounts. We do not knowingly collect or process data from children.

9. Security

We use encryption, secure storage, and other technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at www.ico.org.uk.

11. Changes to This Privacy Policy

• Oramae may update or revise this Privacy Policy at any time to reflect legal, technical, or business changes.
• Updated versions will take effect once published in the app or on our website.
• By continuing to access or use the Service after updates are published, you agree to be bound by the revised Privacy Policy.
• If you do not agree to the updated Privacy Policy, you may stop using the Service and delete your account at any time.

12. Contact Us

Oramae Studios Ltd
86-90 Paul Street, London, EC2A 4NE
Email: support@oramaestudios.com